Reimbursement and return policies
Our policy of refund and return is valid for 30 days. More than 30 days after you purchase, we will not be able to refund you in full or exchange them.
Pour être ligible à un retour, votre article doit être unutilisé et dans le même état que lors de sa réception. Il doit également être dans son packaging d'origine.
Plus types of products are exclusive of returns. Les denrées périssables telles que les aliments, les fleurs, les journaux et les magazines ne peuvent pas être retournés. Nous n'acceptons pas no plus les produits intimes ou hygiéniques, toxiques ou contenant des liquides ou des gas combustibles.
Non-returnable items:
- Available products include gift cards and chargeable software.
- Certain health and human health products.
- Pour traiter votre retour, nous avons soyin de un reçu ou d'une preuve d'achat.
Do not return your purchase to the manufacturer.
In certain cases, some of the refunds partiels are consistent:
- Books presenting visible usury, including CDs, DVDs, VHS cassettes, software, video games, cassettes and new vinyl records.
- Every article that is not in its original state is endommaged or present in its human parts in the event of independent circumstances of our will.
- All articles returned more than 30 days after release.
Refunds
We will inform you by e-mail of receipt and inspection of your returned article. We will inform you of the approval or receipt of your refund.
If authorized, your refund will be processed and a credit will be automatically effected on your credit card or on your initial payment method in a determined period.
Late or missing refunds
If you never find out about your refund, consult your new bank account.
Ensuite contact with your credit card company; The processing of your refund may take place at certain times.
Contact ensuite your bank. The processing of a refund generally takes place at certain times.
If you do not have time to receive your refund after all these steps have been completed, please contact us via live chat.
Sold articles.
Seuls les products à prix régulier peuvent être refundsés. The sold articles are not refundable.
International exchanges
We do not need to replace defective or damaged articles. If you find the changer against the article, please contact us via the live chat.
If the article is indicated as the chain of the achat and you will be sent directly to the post, you will receive a chain of sa value from the return. Upon receipt of the article returned, we will release a check-chain.
If the article is not indicated as the cadeau lors de l'achat, or if the recipient of the cadeau makes the product available at the address for you to offer further information, we will refund the refunds and inform you about the return.
Shipping returns
To return your product, see our contact via live chat.
The port brothers are at your charge. Expedition costs are not refundable. If you receive a refund, the return frames will be deducted from the cell phone.
The release of your replacement article may vary according to your residence.
If you return these articles, our advice is to use a shipping service with your or your written assurance of shipping. We cannot guarantee the reception of your returned article.
Need help ?
For all questions concerning a refund or return, please contact us via live chat.